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Why face-to-face support is still crucial for prevention and treatment

Updated: Jun 9, 2020

Zaytun Ratansi, health facilitator at Living Well Taking Control

With the rise of large digital players in the healthcare system, the way patients are receiving treatment is ever-changing. For example, Amazon Alexa speakers are now considered a viable medium to offer patients healthcare advice. Whilst we welcome this digital transformation, we need to remind ourselves that bots and algorithms can never fully replace human connections.


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