Why face-to-face support is still crucial for prevention and treatment

Updated: Jun 9

Zaytun Ratansi, health facilitator at Living Well Taking Control

With the rise of large digital players in the healthcare system, the way patients are receiving treatment is ever-changing. For example, Amazon Alexa speakers are now considered a viable medium to offer patients healthcare advice. Whilst we welcome this digital transformation, we need to remind ourselves that bots and algorithms can never fully replace human connections.